Mobile order, cashless, self-service kiosks and sales optimization solutions for mass events

What do we offer you?

Mobile ordering and cashless payments

It makes it easy for attendees to place orders and make payments through their mobile devices, eliminating the need for cash and streamlining the purchasing process.

Express lines and pickup points

Implement designated express lines and pickup points so that attendees can pick up their orders quickly without long waits.

Self-service kiosks and totems

Install self-service kiosks and interactive totems that allow attendees to place orders autonomously, improving efficiency and reducing operating costs, and reducing the number of customer service personnel.

Customization and operational efficiency

Deliver a personalized shopping experience based on user preferences and optimize store operations for smoother and more efficient service.

Our customers

Use our services

Numbers to back us up

Fans Facts

On average, purchases in food and beverage
0 sec

With our Food and Beverage modernization system, we were able to lower the average time to 11 seconds. This allowed us to increase sales during downtime.

Of increase in F&B sales
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With the implementation of Pre-order, Express Line and Self-Service Kiosks, product delivery times are reduced and sales are increased.

Of transitions made
+ 0 K

Since we implemented our system, we have recorded a total of more than 10,000 transactions.

Of buyers return to use the system
0 %

The implementation of the system had a positive impact on customers. We have recorded that more than 85% of buyers have returned to purchase a second time.

How does it work?

Fanatic's Journey

Transformation

Simplify and accelerate shopping with mobile ordering, cashless payments and self-service kiosks.

Our mobile order service begins with the implementation of a platform that allows attendees to place orders and make payments through their mobile devices. Additionally, we install self-service kiosks and interactive totems in strategic locations to facilitate the checkout process. Orders can be picked up at designated points or express lines, ensuring a quick and hassle-free experience. All of this is integrated with the store's system to improve operational efficiency and customer satisfaction.

Fast shopping experience

Attendees can place orders and make payments quickly and easily from their mobile devices, avoiding long lines and enhancing their event experience.

Improved operating efficiency

The implementation of self-service kiosks and totems allows for a more efficient handling of orders, reducing waiting time and optimizing the establishment's resources.

Increased customer satisfaction

It offers a personalized and seamless experience that increases attendee satisfaction and loyalty, improving the perception of the event and the facility.

Increased commercial success

By optimizing the operation and offering a superior shopping experience, an increase in sales and commercial success of the event or establishment is generated.

We are supported by

Happy customers
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Gonzalo Martín Ojea

Managing Partner of FoodGoal

Together with eFanXP, we have increased digital sales with totems and mobile order in Food and Beverage by more than 25%.

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